Privacy statement


We believe it is important that privacy-sensitive data are handled with care and secured. That is why we inform you in this Privacy & Cookie Statement about the way your data is processed, for what purposes personal data is processed, how you can use your privacy rights and other information that may be of interest.

We strive to handle personal data in a careful way and to act within the limits of the ‘Algemene Verordening Gegevensbescherming (AVG)’ translated as Personal Data Protection Regulation and the ‘Telecommunicatie wet (Tw)’ translated as the Telecommunications Law. This Privacy & Cookie Statement applies to your website visit, services on this you use, related data processing (including for example, ticket sales, signing up for the newsletter, participation in prize contests and a visit to the website) of the Christmas Market Municipal Cave.


The PEPr Company BV as the organising office (located at Withuisveld, 6226 NV in Maastricht, The Netherlands) and the Municipality of Valkenburg who owns the event (located at Geneindestraat 4, 6301 HC in Valkenburg aan de Geul, The Netherlands) is responsible for the processing of all personal data collected through ticket sales, website visits or related items for the Christmas Market Municipal Cave. The sale of tickets is also part of an external ticketing partner. These sales take place under the responsibility of the Municipality of Valkenburg and The PEPr Company BV and therefore this privacy statement also applies to the sales that are made through this partner.

For which purposes does Christmas Market Municipal Cave process your personal data?

Christmas Market Municipal Cave collects and processes personal data for clear and predetermined purposes. Christmas Market Municipal Cave processes your personal data:

Christmas Market Municipal Cave processes your data, because you have given permission for this and because it is necessary to guarantee an optimal visit to our event.

Pay attention; During our event, photo and video material is made for promotional purposes. By entering our event, you agree that you may be identifiable on it. If you have any objections, you must inform us in advance (written).

Which personal data does the Christmas Market Municipal Cave process?

Christmas Market Municipal Cave can process different types of personal data for the above purposes:

To whom does Christmas Market Municipal Cave provide your data?

Christmas Market Municipal Cave only provides personal data to third parties when this is lawful and is handled carefully. Personal data will only be provided to third parties if you have given your permission or if this is permitted under the “Algemene Verordening Gegevensbescherming (AVG)” translated as “General Data Protection Law” or other applicable privacy legislation. Christmas Market Municipal Cave provides personal data, for example to police, judicial or anti-fraud organizations when this is necessary to comply with a legal obligation or legitimate interest of the Christmas Market Municipal Cave. In addition, data is provided to parties that help Christmas Market Municipal Cave to implement services for you, deliver products to you or to maintain our website. These third parties can be:

How long does the Christmas Market Municipal Cave store your data?

Christmas Market Municipal Cave does not store personal data longer than necessary for the purposes mentioned above. The retention period for personal data depends on the purpose for which the personal data is used. After your personal data is no longer necessary, it will be anonymised or deleted. Certain personal data processed for tax purposes must be retained for seven years.

Security of personal data and liability

The protection of your privacy is important to you and us. Christmas Market Municipal Cave has therefore taken appropriate technical and organizational measures to prevent loss or unlawful processing of personal data. These measures are in line with applicable privacy and information security legislation. However, 100% security can not be guaranteed for any website. Christmas Market Municipal Cave can therefore not be held responsible or liable for unauthorized or unintentional access to the personal data that is outside the Christmas Market Municipal Cave's control. Our website may contain links to other websites and apps. We are not responsible for the content, privacy and security of such websites and apps. These websites and apps are not covered by this privacy statement and we therefore recommend that you carefully read the privacy statements on these websites and apps.

Cookies | Privacy statement

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Cookie Statement
What is a cookie?

A cookie is a small text file which is placed or read in your peripherals during your visit to our website, for example in the browser of your computer, tablet or smartphone. Through this text file data, sometimes personal data, is stored or consulted. On the basis of these (personal) data you can be recognized on a later visit.

Which cookies does Christmas Market Municipal Cave use?

The website can only use the following cookies and techniques and only for the following purposes:

Which (personal) data does Christmas Market Municipal Cave collect via Cookies?

Christmas Market Municipal Cave (and our ticketing partner) collects your IP address (where possible anonymous), technical features (such as the browser you use and the resolution of your computer screen), from which way you came to the website, when and how you visit or use the website for which time, whether you use the functionalities of the website, which pages you visit on our website, surf and click behavior and cookie identifiers.

How can you oppose cookies?

By changing the settings of your browser, you can indicate that your browser is not allowed to accept cookies (from our website or those from our ticketing partner). If you wish to oppose the Google Analytics cookies, you can set this in your browser by refusing cookies from Google (Analytics) via your browser. In addition, we use a cookie banner on the first page of our website where you can indicate which cookies you do or do not want to accept.

For other questions and requests you can always contact us via the channels below.

How can you contact Christmas Market Municipal Cave?

For questions or requests you can contact Christmas Market Municipal Cave by phone, via the website or by mail:

Christmas Market Municipal Cave
Postal address: Withuisveld 8, 6226 NV, Maastricht (The Netherlands)
Phone: +31 (0)43-2030013

How can you use your rights?

Access, correction or removal of personal data
You can ask for a viewing, correction or removal request at Christmas Market Municipal Cave. You can do this via an e-mail to the address above. Please note that in some cases Christmas Market Municipal Cave may request additional information to properly check your identity. If you indicate that you no longer wish to be contacted (via a certain medium), Christmas Market Municipal Cave will include you with the required information in a file for that purpose and your personal data will no longer be used for these purposes.

When was this Cookie Statement modified the last time?

Christmas Market Municipal Cave reserves the right to make changes to this Cookie Statement. You are responsible for keeping up to date with the latest version of this Cookie Statement. Christmas Market Municipal Cave recommends that you regularly check whether there are any adjustments. You can find the date of the last adjustments at the bottom of this section.

This Cookie Statement was last modified on September 25, 2019.